Is Someone Using My Hotmail Account to Send Spam – What Should I Do Then?
If your friends and contacts start to complain about receiving spam messages, it only points to one thing. Your account has been most likely compromised. At the same time, if your Hotmail inbox is getting cluttered with bounce back messages from emails you have no idea of sending, it then implies that your account has indeed been hacked.
This really is a situation, which needs to be properly dealt with. But there is no such mechanism that can prevent bounce back messages from streaming into your inbox. However, your main concern now should be to find a way to handle the problem at hand.
By now, you are quite certain that your account has been hacked. The unusual or suspicious activity clearly indicates that someone has broken into your Hotmail account and is using the same to send spam messages.
What must you do if Your Hotmail account is compromised?
No doubt, the harm has already been done. From here on, it is more about recovering the account and having a security mechanism in place that in a way protects your Hotmail account in the near future.
Change your Hotmail Email Password: One of the very first steps that you must take is to change the password, ASAP. By doing so, you will be in a position to prevent the theft of any sensitive data and make it impossible for the hackers to use your account for spamming.
In order to change the Hotmail account password, you need to do the following
Log into your Hotmail account by opening Outlook.com.
Now click on the profile picture and select View Account.
In the next step, click on the Change password option. Start the proceedings by entering the existing password.
You need to verify the identity. For the purpose of verification, click Send code.
Enter the code that you had received your email address or phone number.
After the ownership of the account is verified, you need to enter the current password and the new password and click Confirm.
Follow the instructions and click Next.
Apart from changing the Hotmail password, you must also make it a point to scan the PC or your device for any malware. It also makes sense to have an antivirus software, which is of great help
On updating the password, your Hotmail account will stop sending spam emails and will cease to bounce back within a period of 24 hours.
Need any additional assistance
If your Hotmail account is not responding properly, then you must seek the opinion of the experts. To do so, you can make use of the toll-free Hotmail customer care number.
